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When making Changes to your Account Change requests and Directory updates can be done by faxing immediately to Relay. Most changes are done during our normal business hours. Emergency changes can be done at any time providing that it is pertaining to the Call Center and the information is delivered directly to our Call Center (specialized procedures apply). Account Change Requests or updated billing addresses or credit card updates will require written authorization sent via fax or e-mail or letter with company letter head. A representative will be assigned to review your account and check back with you before making the desired changes. This is a quick and easy process, but, all changes and updates need to checked for accuracy. All changes must be done in writing and with an authorized signature. Account changes must be able to work within the requirements set forth by the client. Some changes may cause call out confusion or account conflict. A representative can assist you Monday through Friday 9am until 5pm during the normal business hours Eastern Standard Time.
Our Call Center offers: answering service, virtual
office, telephone answering service, emergency answering service, order
taking answering service, hotline answering service, elevator answering
service, fulfillment answering service, emergency preparedness answering
service, order answering service, California elevator answering service,
Florida elevator answering service, medical answering service, Oklahoma
petroleum hot line answering service, web hosting services and automated
answering service.
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Answering Service
Appointments / Reservations
Automated Help Desk
Automated voice Mail
E-Receptionist
Dealer
Locator Services Delivery Methods
Dispatching for
Emergencies 2-Way Radio Services (area permitted)
Emergency Elevator Dispatching
Funeral Viewing and Message Taking
Customer Support Hot Line Services - Whistle blower
Hotel Customer Service / Help Desk
Order Taking
Order Fulfillment Services
Oil Spill Recovery Dispatching
Product Fulfillment
Reservations and Accommodations -
(review of service required)
Shipping and Product Storage
Toll Free #'s Voice Mail Private Phone
Numbers Travelers Messaging Services
Voice Mail Tree Service - press 1,2,3
Wholesale TAS -
* qualified members only
Corporate and
Specialty Rate Plan Packages
website design and shopping
carts technical services
specialty services
trade specials
Notification methods: Wave file to e-mail, computer, voicemail, other // call outs, e-mail, fax or just voice mail |
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