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Emergency Disaster Dispatching and Recovery and Response ![]() Our specialized team helps provide the comfort of treating your customers like gold. We offer a tremendous variety of services, so - please browse our web site and feel free to ask us about any service that you do not see offered. We can usually customize our services to meet your business and / or personal needs. EMERGENCY RESPONSERELAY COMMUNICATIONS CENTER specializes in providing 24 hour - 7 day Emergency Response Service for a wide variety of situations. These include but are not limited to Environmental, Sewage, Waste Water, Gasoline Stations, Building Maintenance, Post Fire Board-Ups and Clean-Ups, School Emergencies & Information, and many more situations that are urgent and require immediate attention and action.RELAY utilizes a special computer system with customized software programmed for each client's specific requirements and situations in addition to a separate supervisory staff specifically for Emergency Responses. The TeleMessaging Attendants and Shift Supervisors are individually and professionally trained and monitored for each new account that requires such service. EMERGENCY
PREPAREDNESS
This specialized service is available for any business that wants to
have something in place in the event their operating facility sustains a
fire or major catastrophe that interrupts the operation of their
business regardless of the time period.
RELAY
provides the client with and actively maintains an exclusive dedicated
telephone circuit for the client's telephone number to be forwarded;
this usually is done by the client's telephone company during such
emergencies. The client provides
RELAY
in advance with detailed information and instructions including the
names and contact numbers of its key personnel plus an e-mail address to
which
RELAY
will e-mail all messages. The client's account is kept fully
operational.
EMERGENCY RESPONSE SERVICE
Our Call Center
offers: answering service,
virtual office, telephone answering service, emergency answering
service, order taking answering service, hotline answering service,
elevator answering service, fulfillment answering service, emergency
preparedness answering service, order answering service, California
elevator answering service, Florida elevator answering service, medical
answering service, Oklahoma petroleum hot line answering service, web
hosting services and automated answering service.
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Answering Service
Appointments / Reservations
Automated Help Desk
Automated voice Mail
E-Receptionist
Dealer
Locator Services Delivery Methods
Dispatching for
Emergencies 2-Way Radio Services (area permitted)
Emergency Elevator Dispatching
Funeral Viewing and Message Taking
Customer Support Hot Line Services - Whistle blower
Hotel Customer Service / Help Desk
Order Taking
Order Fulfillment Services
Oil Spill Recovery Dispatching
Product Fulfillment
Reservations and Accommodations -
(review of service required)
Shipping and Product Storage
Toll Free #'s Voice Mail Private Phone
Numbers Travelers Messaging Services
Voice Mail Tree Service - press 1,2,3
Wholesale TAS -
* qualified members only
Corporate and
Specialty Rate Plan Packages
website design and shopping
carts technical services
specialty services
trade specials
Notification methods: Wave file to e-mail, computer, voicemail, other // call outs, e-mail, fax or just voice mail |
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