How are your calls being handled when you're not there? Whether you're currently using another answering service, voice mail, or depending on an answering machine, consider the professional, efficient and dependable Telephone Answering Services offered by RELAY Communications Center.

There are other Telephone Answering Services out there, but none with RELAY's  years of experience since 1968. There are cheaper services out there, but RELAY provides an extensive on-going training program to its employees.  Experience and training make RELAY's Telephone Answering Service the most professional, efficient and dependable you can find. Your business deserves the best, 24 hours a day, 7 days a week.
	Full-time and fully trained attendants mean a professional and efficient service.
	Supervisors, on duty around the clock, can monitor and instruct attendants in any situation.
	State-of-the-art equipment allows RELAY to customize each call screen for each account.
	Dedicated circuits mean your calls are answered with your chosen answer phrase, as if the caller were reaching your personal secretary.
	Detailed instructions, such as "page emergencies only".. or "if this, then ..." can be easily accommodated.
	Various message retrieval methods are available to suit your needs. Most of our customers choose the free voice mail box option, which allows them to retrieve their messages at their convenience, at no additional charge.
	Weekly analysis of call volume determines staffing levels, so there is always someone to ready to take your call.

This 24 hour – 7 day service is great for answering your calls at any time and obtaining information from the caller. It also can provide basic information about the client to the caller. Messages can be dispatched to pagers or cell phones; and/or, they can be stored and retrieved later. In addition, messages can be faxed to the client daily. Other services and enhanced packages are available that provide appointment scheduling, dealer locator information, calls to clients for appointment reminders, emergency response services, multiple dispatching to several people with the same message.

Calls are processed by "live" operators whose responsibility is to greet the caller in the client’s name or business name. The operator will obtain the caller’s name, address if necessary, phone number and a very brief message. Upon completion of the call, the operator either will place the essence of the message in a complimentary voice mail box from which the client can retrieve messages; or, the Operator will page out or telephone the client with the message; or, cause the message to be E-Mailed or faxed to the client; all of which are the client’s option. Some options require an additional fee.

Many other services are available, such as but not limited to, Order Entry, On Line Credit Card Processing, E-Mail Order Processing, Toll-Free Phone Numbers, Inventory Management, Up-sell and Cross-sell, Scripting, Customer Service Help Desk, Management Reports, Fulfillment, Automated Voice Mail Services, and much more.

Let RELAY COMMUNICATIONS CENTER answer your calls for you.