| Excited about your business
growth, we are too......... |
How are your
calls being handled when you're not there? Whether you're currently using
another answering service, voice mail, or depending on an answering machine,
consider the professional, efficient and dependable Telephone Answering Services
offered by
RELAY
Communications Center.
|
There are
other Telephone Answering Services out there, but none with
RELAY's years of
experience since 1968. There are cheaper services out there, but
RELAY provides an
extensive four-week training program to its employees and employs them
on a full-time basis. Experience and training make
RELAY's Telephone
Answering Service the most professional, efficient and dependable you
can find. Your business deserves the best, 24 hours a day, 7 days a
week.
|
 |
|
|
Full-time and
fully trained attendants mean a professional and efficient service.
|
|
|
Supervisors, on
duty around the clock, can monitor and instruct attendants in any
situation. |
|
|
State-of-the-art
equipment allows RELAY
to customize each call screen for each account. |
|
|
Dedicated circuits
mean your calls are answered with your chosen answer phrase, as if the
caller were reaching your personal secretary. |
|
|
Detailed
instructions, such as "page emergencies only".. or "if this, then ..."
can be easily accommodated. |
|
|
|
|
|
Various message
retrieval methods are available to suit your needs. Most of our
customers choose the free voice mail box option, which allows them to
retrieve their messages at their convenience, at no additional charge.
|
|
|
Weekly analysis of
call volume determines staffing levels, so there is always someone to
ready to take your call. |
This 24 hour – 7 day
service is great for answering your calls at any time and obtaining information
from the caller. It also can provide basic information about the client to the
caller. Messages can be dispatched to pagers or cell phones; and/or, they can be
stored and retrieved later. In addition, messages can be faxed to the client
daily. Other services and enhanced packages are available that provide
appointment scheduling, dealer locator information, calls to clients for
appointment reminders, emergency response services, multiple dispatching to
several people with the same message.
Calls are
processed by "live" operators whose responsibility is to greet the caller in the
client’s name or business name. The operator will obtain the caller’s name,
address if necessary, phone number and a very brief message. Upon completion of
the call, the operator either will place the essence of the message in a
complimentary voice mail box from which the client can retrieve messages; or,
the Operator will page out or telephone the client with the message; or, cause
the message to be E-Mailed or faxed to the client; all of which are the client’s
option. Some options require an additional fee.
Many other
services are available, such as but not limited to, Order Entry, On Line Credit
Card Processing, E-Mail Order Processing, Toll-Free Phone Numbers, Inventory
Management, Up-sell and Cross-sell, Scripting, Customer Service Help Desk,
Management Reports, Fulfillment, Automated Voice Mail Services, and much more.
Let
RELAY
COMMUNICATIONS CENTER answer your calls for you.
Use
our convenient
Information Request Form to
acquire specific information about any of our services, e-mail us at
info@relaycom.com or
contact us by phone at 1-800-248-8330
to arrange for a free demonstration or simply to speak with us.
▐ HOME
▐
▐ Back
to Top ▐
Answering Service
Appointments / Reservations
Automated Help Desk
Automated voice Mail
E-Receptionist
Dealer
Locator Services Delivery Methods
Dispatching for
Emergencies 2-Way Radio Services (area permitted)
Emergency Elevator Dispatching
Funeral Viewing and Message Taking
Customer Support Hot Line Services - Whistle blower
Hotel Customer Service / Help Desk
Order Taking
Order Fulfillment Services
Oil Spill Recovery Dispatching
Product Fulfillment
Reservations and Accommodations -
(review of service required)
Shipping and Product Storage
Toll Free #'s Voice Mail Private Phone
Numbers Travelers Messaging Services
Voice Mail Tree Service - press 1,2,3
Wholesale TAS -
* qualified members only
Corporate and
Specialty Rate Plan Packages
website design and shopping
carts technical services
specialty services
trade specials
Our Call Center offers: answering service, virtual
office, telephone answering service, emergency answering service, order
taking answering service, hotline answering service, elevator answering
service, fulfillment answering service, emergency preparedness answering
service, order answering service, California elevator answering service,
Florida elevator answering service, medical answering service, Oklahoma
petroleum hot line answering service, web hosting services and automated
answering service.
REQUEST OF APPLICATION FOR SERVICE
|
RELIABLITY
