TOLL FREE NUMBERS

  An exclusive Toll Free phone number, similar to an 800#, is obtained from the long distance carrier for the client. It is issued and billed directly to the customer by the long distance carrier, but temporarily routed to RELAY for call processing only. The number belongs to the customer; not RELAY. The customer is solely responsible to the long distance carrier for the payment of the toll free circuit and usage of it. The customer is solely responsible to RELAY for the payment of its services.

RELAY will provide the long distance carrier with an unlisted dedicated telephone circuit for the toll free telephone number. Depending on the particular service that is provided by RELAY, there may be an additional fee in accordance with its Rate Schedule.

The long distance carrier requires a Letter of Authorization for RELAY to act on behalf of the customer. That form is sent to the customer with the Application For Service when requested by the customer.

At the present time and based on information provided to RELAY,  the rates quoted herein for toll free service, when used in conjunction with RELAY services, are less than their regular rates. In addition, their Service Establishment Fee is waived. These rates are subject to change with tariff revisions and/or if services from RELAY are terminated.